Amador County – Jackson City Council announced Monday it plans to employ an “android” to take reports of complaints such as graffiti or service problems. City Manager Mike Daly announced that the city will use new “iPhone Android” application technology, which “Jackson residents can use for reporting graffiti, potholes, water leaks or any other service request of the city of Jackson.” Daly announced the idea in an e-mail before the council meeting Monday. Daly said: “For those of us with GoPhones or other cell phone technology, we’ll still have to report these things the old fashioned way, but it does provide a useful tool for those with this technology in hand.” Daly in the release said Mayor Connie Gonsalves planned to unveil the “myJackson” iPhone application at Monday’s city council meeting. Gonsalves in the e-mail said the “application will allow residents with iPhones to point, click and send photos of potholes, graffiti, water leaks, illegal dumping” and other concerns that require city services. The “myJackson” application allows them to send the information directly to city staff. The mayor said the “application will capture all data including photos” and send it “electronically to a database as well as alert the resident of the job’s completion if desired.” iPhone users may download the “myJackson” application for free from the “iPhone App Store” by searching with the keyword “myJackson” or finding the “Google Android” phones at the Android App store. Gonsalves said once installed, users will simply open the application and follow the prompts to take a picture of the problem and then tap “submit.” With a “built-in global positioning system technology, the application will attach a location to the picture and send the complaint to the city.” She said the “program will give many residents a new and more efficient way to tell us about service needs as well as assist our law enforcement in monitoring vandalism.” She said by making the complaint process easier, the city will address neighborhood issues as fast as possible. The “myJackson” application was created by App-Order.com and provided to the city free of charge. App-Order.com specializes in creating innovative custom iPhone and Android applications to make local governments more efficient. App-Order.com general manager Barry Steinhart said that the company has “more than 200,000 applications already available and downloaded every day.” He said smart phones “make life simpler, and that is exactly what the myJackson application will do.” Edited by Jim Reece This email address is being protected from spambots. You need JavaScript enabled to view it.
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