Tuesday, 16 November 2010 05:33

Residents across two counties lose phone, 911 service after car crash

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slide1-residents_across_two_counties_lose_phone_911_service_after_car_crash.pngAmador County – TSPN has more details on the vehicle crash and subsequent loss of phone services that affected residents across Amador and Calaveras counties beginning Sunday night.

According to the Calaveras County Sheriff’s Department, a car crashed into a PG&E power pole Sunday evening, cutting out some AT&T land line, Internet and cell phone services.

In Jackson Valley and areas of Calaveras County, the temporary outage left many residents who depend on land lines for phone service without the ability to call 9-1-1.

Both AT&T and PG&E sent technicians to the scene to repair damaged fiber-optic lines. All Comcast-based 911 calls were temporarily rerouted to the Stockton California Highway Patrol dispatch center.

The Calaveras Sheriff’s Office said it was still able to receive most 9-1-1 calls, and public safety outlets communicated using radios.

Amador County Undersheriff James Wegner said Monday that his office conducted “informal surveys” of 9-1-1 connectivity from Jackson Valley early Monday morning and found the lines working.

AT& T could not confirm when the repairs would be completed, but expected most services to be restored by 3 a.m. Monday morning.

Story by Alex Lane This email address is being protected from spambots. You need JavaScript enabled to view it.
Read 273 times Last modified on Tuesday, 16 November 2010 06:09
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