Amador County – The Amador Water Agency board of directors learned from staff last week that the agency will be contracting with an Internet billing company to bring on-line billing and on-line bill payment to AWA customers.

AWA General Manager Gene Mancebo said “customers will soon be able to receive and pay AWA bills on-line.” He said the “new service will offer security and convenience” to AWA ratepayers “who prefer to pay their bills on-line.” Water Agency staff also said they anticipated “significant cost savings and increased efficiency as customers sign up for the new service.”

 AWA Clerk of the Board Cris Thompson said the “Agency has the potential to save several thousand dollars per year in mailing costs with the addition of e-billing and e-pay.” Thompson worked on securing the billing contractor. She said if one-third of the agency’s customers “use electronic billing and payment services, our mailing costs would be reduced by approximately $15,000.”

Thompson said e-billing and e-pay should be up and running by the first of the year. Customers interested in signing up for the on-line services should watch for announcements with billing statements and on the Agency website.

Story by Jim Reece This email address is being protected from spambots. You need JavaScript enabled to view it.