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Friday, 09 October 2009 00:30

Sheriff Audited by 9-1-1 Emergency Communications Office

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slide4-sheriff_audited_by_9-1-1_emergency_communications_office.pngJackson - The Amador County Sheriff’s Department was recently audited by the State of California 9-1-1 Emergency Communications Office. The goal of this inspection was to help ensure emergency calls are answered “as expediently as possible and to prove public safety agencies with updated technical and operational standards,” according to a release by Undersheriff Jim Wegner. The audit focused on 9-1-1 Public Safety Answering Point’s (PSAP) response to incoming calls. “As the only Public Safety Answering Point (PSAP) within Amador County, the Amador County Sheriff’s Office Communications Bureau is charged with answering all 9-1-1 emergency calls that originate within the County,” said Wegner. Dispatchers provide pre-arrival instructions while fire responders are dispatched for all law enforcement and medical calls. “In the case of fires, all calls are routed to the Cal Fire Communications Center in Camino, California,” said Wegner. Amador County Sheriff Martin Ryan announced that our local center answered 99.4 percent of all emergency 9-1-1 calls received within the first ten seconds, significantly higher than the state standard of 90 percent. Wegner said, “Sheriff Ryan is extremely proud of the employees in the Communications Bureau and commends the Dispatchers for their technical proficiency, calming demeanor, ability to multi-task in the performance of their often stressful duties, and for providing excellent service to the citizens of Amador County.” This email address is being protected from spambots. You need JavaScript enabled to view it.
Read 739 times Last modified on Monday, 12 October 2009 01:23