Amador County – Jamba Juice of Martell won a corporate performance award for 2012, the Encore Performance Service Challenge for the Northern California region.

The Martell Jamba Juice Store (Store Number 868), the Amador Ridge store, is owned by Abra Teague, a former Jamba company store general manager. Their contest region included 116 total stores when the contest began in early January.

To advance, Amador Ridge qualified for the regional round as one of the top 19 stores in the group based on customer satisfaction ratings from the end of 2011. They then had to fend off an additional 10 wildcard qualifiers to claim one of two finalist positions.

As finalists for their contest region, the Amador Ridge team faced off against Store Number 7 from Capitola, an older store, which has been open since 1994 on the coast, south of Santa Cruz, which locked up the top rank going into the final round.

In the end, the contest committee gave the edge to Amador Ridge based on consistency in engaging customers, and their strong upward trend in satisfaction measures such as friendliness, appearance, and interior cleanliness.

Abra said: “I’ve been the GM here since it opened as a company store on April 12, 2007. I love my store. I feel very proud and have always told our customers we’re the world’s best Jamba Juice,” she said. “Now I can tell them how we won the Encore contest.”

This email address is being protected from spambots. You need JavaScript enabled to view it.