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Friday, 19 October 2007 02:54

The ABC's of 911

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Even children know to call 9-1-1 in an emergency. The expected result is immediate help in dealing with whatever the emergency is. According to Marj Stuart, chair of the Amador County Commission on Aging, that didn’t happen when Thelma Clancy dialed 9-1-1 last January. Her friend Terry Casebeer had failed to meet her as planned, and Thelma got no response from repeated phone calls and banging on Terry’s door, so she called 9-1-1.  It took four hours for emergency personnel to decide to break into the house and discover that Terry had died during the night. According to Amador County Sheriff Martin Ryan, there are constitutional rights and other legal issues that prevent law enforcement from intervening immediately in situations like Casebeer’s.

And sometimes people use the emergency system to report incidents that don’t need an emergency response.  Many times, more than one person calls to report the same incident. As a result, dispatchers must screen out inappropriate calls and determine legitimate emergencies. The Amador County Commission on Aging is sponsoring a forum with the Sheriff’s office on this important topic Monday, October 29, from 1:30 to 3:30 P.M. at the Senior Center in Jackson.

Sheriff Ryan says he and his staff are looking forward to helping the public gain a better understanding of how the 9-1-1 system works, and how to best use the system when an emergency arises. The presentation will include an explanation of how 9-1-1 calls are handled and necessary information to give the dispatcher. The public is encouraged to express their concerns and ask for specific information in the question-and-answer session that follows.

Read 591 times Last modified on Friday, 14 August 2009 04:51